My Ideal Job Description: 

This list isn't sensible for every scenario, as duties need to be added or delegated as the situation dictates. That said, below is a non-exhaustive list of what I would enjoy contributing on behalf of an agency's success:

Grow Team: Hire/Train/Manage Specialists

• Conduct performance reviews and employee evaluations to ensure employees are performing towards standards of excellence for their roles
• Establish and optimize SOPs
• Improve team comradery
• Develop and nurture employee roles and responsibilities for the purpose of advancement
• Mentor employees towards their optimal performance and career goals
• Balance workloads
• Increase team knowledge via training standards and live optimizations

Grow Agency: Lead And Scale Agency’s Digital Department

• Manage initiatives across marketing disciplines
• Set and manage OKRs
• Grow team into SMEs
• Increase ROI

Grow Clients: Turn Customers Into Raving Fans

• Ensure proper customer service levels
• Maintain operational excellence
• Improve results
• Seize opportunity for cross-sells and upsells
  
  

Stretch goals: Place Big Bets To Achieve Big Gains

• Optimize DWY business offerings
• In person and online thought leadership speaking opportunities
• Assist with agency new business marketing efforts
• Develop client referral system
• Travel to improve client relationships, agency awareness within niches for new business, and to maintain leadership excellence